1. INFORMATION WE COLLECT
1.1 Account Information
When you create an account, we collect:
- Email address
- Display name
- Profile photo (optional)
Authentication is handled securely through Firebase Authentication (Google).
1.2 Health and Biometric Data
With your explicit permission, Limbico accesses health data from Apple Health, including:
- Heart rate and heart rate variability (HRV)
- Sleep duration and sleep stages
- Resting heart rate
- Step count and physical activity
- Respiratory rate
- Blood oxygen saturation (SpO2)
This data is used exclusively to calculate your scores and generate personalized wellness insights. We also support third-party wearable data from Garmin, Fitbit, Oura, Whoop, Polar, Withings, Samsung Health, and other compatible devices through secure integrations.
1.3 Location Data
With your explicit permission, Limbico accesses your approximate location to provide context-aware insights (e.g., recognizing when you are at work or at home). Location data is stored only as a city-level name and is never shared with third parties.
1.4 Calendar Data
With your explicit permission, Limbico accesses your calendar events to correlate scheduled activities with stress patterns. This enables features like proactive stress warnings before recurring stressful events. Calendar data is processed on-device and on our secure servers; it is never shared with third parties.
1.5 Conversation Data
Messages you exchange with the AI companion are stored to maintain conversation history, provide continuity, and improve the relevance of future responses. Conversation data is associated with your user account and is not shared with third parties.
1.6 Survey Responses
When you complete psychological well-being assessments (such as PHQ-4, PSS-4, WHO-5, REQ, and CBI), your responses and scores are stored to track your wellness over time.
1.7 Usage Analytics
We collect anonymized usage data through Firebase Analytics, including:
- App launch and session duration
- Feature usage (screens viewed, surveys completed, insights opened)
- Wearable connection events
This data helps us improve the app experience and does not include any health or biometric information.
2. HOW WE USE YOUR INFORMATION
We use your data exclusively to:
- Calculate your personalized Mind Score (Clarity, Stress Load, Mental Energy, Recovery Quality)
- Generate AI-powered insights and pattern analysis
- Enable the AI companion to provide contextual, personalized conversations
- Learn your stress patterns and offer proactive breathing exercises
- Deliver timely, relevant notifications
- Maintain your conversation and assessment history
- Improve app performance and features through anonymized analytics
3. AI PROCESSING
Limbico uses artificial intelligence (powered by Anthropic's Claude) to:
- Analyze your biometric trends and generate insights
- Power the AI companion chat
- Detect emotional patterns in conversations
- Provide safety assessments for sensitive topics
Your health data and conversation history are sent to the AI service solely for the purpose of generating personalized responses. We do not use your data to train AI models. The AI provider (Anthropic) processes data according to their own privacy policy and does not retain your data for model training.
Limbico also uses Mem0 for persistent AI memory, allowing the companion to remember important context across conversations. This memory is associated with your anonymous user ID and can be deleted at any time by deleting your account.
4. DATA STORAGE AND SECURITY
- Account and health data are stored in Google Firebase (Firestore), hosted in secure Google Cloud data centers
- Data in transit is encrypted using TLS/SSL
- Data at rest is encrypted using Google Cloud's default encryption
- Authentication tokens and sensitive credentials are managed through Firebase Authentication
- We do not store raw Apple Health data on our servers — only the processed scores and metrics derived from it
5. DATA SHARING
We do NOT sell, rent, or trade your personal data to any third party.
We share data only with the following service providers, solely for the purpose of operating the app:
- Google Firebase — authentication, database, analytics, cloud functions
- Anthropic — AI processing for chat and insight generation
- Mem0 — AI memory persistence
- SPike API — wearable device data integration (for users connecting third-party devices)
Each provider processes data according to their respective privacy policies and data protection agreements.
If you use the Friends feature, only your display name, Mind Score, and streak information are visible to friends you have explicitly added.
6. YOUR RIGHTS
You have the right to:
- Access your personal data at any time through the app
- Request correction of inaccurate data
- Delete your account and all associated data
- Withdraw consent for health data access at any time through your device settings
- Export your data upon request
To exercise any of these rights, contact us at privacy@genoma-group.com.
7. DATA RETENTION
- Your data is retained for as long as your account is active
- If you delete your account, all personal data, conversation history, health metrics, and AI memories are permanently deleted within 30 days
- Anonymized analytics data may be retained for statistical purposes
8. CHILDREN'S PRIVACY
Limbico is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
CLICK GENERATION S.R.L. S.B.
Email: privacy@genoma-group.com
Website: https://limbico.genoma-group.com